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Announcements

UPDATE TO ACCESSING LOANS -

• You can book items for collection between 9:00am - 8:00pm (term time).
• You must book items at least 24 hours prior to collection time.
• All bookings will be collected from The HIVE Lockers - 2nd Floor Grovner East.

Outside of these hours, please visit or contact AV Chatham CH119 avstore@mmu.ac.uk - 0161 247 1299

Any issues, please contact Willow Dill-Russell, Technical Manager for Arts & Humanities Resource Centres.

W.dill-russell@mmu.ac.uk

AV STORE INDUCTION & ACCESS - students & staff

To access the AV Store for the first time please complete the following induction.

You will not be able to make bookings yourself or in store without first completing the induction below. Once this has been done you must email hive@mmu.ac.uk stating your ID number and course title. Once we have received this information we can import your profile to Connect2 and assign your privileges. Thank you.

https://moodle.mmu.ac.uk/mod/hvp/view.php?id=2671372

E-STORE Please click this link to make payment to the AV STORE - 

https://mmu.estore.flywire.com/products/av-store-open-payment-9006

Help

Q: Why can’t I sign into the booking system at all?

A: Double check you are using the correct Connect2 page and username and password. The username is your ID number and your chosen password. If you haven’t already chosen a password then it will be your default one (For example your date of birth, 10April24). The password is the same password you use to log in to your emails. If this is correct and still not working contact IT services and request a password reset.

Q: Why can’t I book the equipment I want?

A: Not all equipment is available to all users.  There are some restrictions based on course and/or year, and some access requires you to have completed the specific induction process for that equipment.
You will need to complete the AV Store induction to borrow any equipment.

Q: I’m not part of the Arts & Humanities department, can I still book and use the equipment?

A: Equipment and facilities available through this booking system are not available to everyone at the University, they are restricted to courses.

Q: Where can I collect equipment booked from the AV Store?

A: AV Store Chatham 1.19, Faculty of Arts and Humanities

Q: Can you make a booking for me?

A: Users are responsible for making their own bookings however staff can advise if users are having difficulties. 

Q: I successfully completed the AV Store induction and the quiz and still don’t have access! Why not?

A: It can take up to 48hrs to process student accounts. Online induction has been open and accessible since the start of term. We will endeavour to process quicker than this, however, please do not contact the AV Store unless more than 3 working days have passed. You will receive email confirmation when this is complete.

Policies

Digital Media Hive — Code of Practice

You must read and have understood the Code of Practice for borrowing university equipment and are liable for the care and security of any equipment you borrow.

A version of the full text Code of Practice and advisory notes can be viewed in the AV Store.

Click here to read the Code of Practice online.